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Property Management:

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Property Management is the protection of your asset. Fundamental to property owners - especially if you are not able to look-in on your property, selecting a reputable service provider is important to ensure your hard earned investment is being looked after properly.

Several companies have been set up recently to provide property management services to owners for varying rates, but not necessarily to international standards. Few companies understand the complexity involved in managing someone's asset.

Having lived on the island for many years ourselves and having heard horror stories and listened to complaints from property owners about the negligence and lack of systems to support the fee structure of a proclaimed management service - we can strongly recommend the services of Phuket Island Property Services ( PIPS) our partners.

Phuket Island Property Services

Phuket Island Property Services was founded in 1999 and provides a complete range of services to homeowners and Owners Corporations.

PIPS as they are better known, has a solid grounding and have been around way before the start of the property boom in Phuket. Like Phuket Property Sales, PIPS is a family business established here and founded by Allan and Claire Mossop. PIPS knows the island, understands the Thai culture and has the experience that puts many new Turn Key operators to shame.

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Here is some information about the services they offer and how the market for rental properties in Phuket is evolving.

PIPS provide a comprehensive list of property management services that ensure the home is in good condition at all times. Please refer to the list of services at Phuket Island Property Services.

Phuket Island Property Services (PIPS) have been providing rental services to Phuket homeowners since 2000. Their flexible approach has become known across the Island to be one that provides the maximum benefit to the owner and catering to the owner's individual rental requirements.

Marketing:

PIPS provide comprehensive marketing strategies that include print, Internet, and inter-agency campaigns.

PIPS build into their rental service the opportunity to have an owner's property made available to all the agents on the island and beyond. Although PIPS do not require exclusivity on a property, secondary agent marketing can only be done on this basis. This facility is only available to certain property types, which can only be finalized upon inspection of the relevant home. Commissions paid to secondary agents are covered as part of PIPS commission.

PIPS also advertise on over two dozen villa and apartment rental web sites where the properties listed are carefully selected to reflect the style of the site and the profile of the people who may visit this site.

Print advertising is done selectively both locally and internationally. Advertising is also done at the major property trade shows around the region.



Serviced Rentals:

PIPS provide to many of their clients a range of services that are included in thee price to the tenant. These are mostly associated with holiday tenancies.

As standard, PIPS provide daily maid cleaning service and twice weekly linen changes. Additional cleaning and linens can be provided to thee client at a nominal fee. PIPS also place printed material into the homes such as guest directories and other information to help guests orientate themselves with that Phuket has to offer.

A welcome pack of basic beverages and groceries are provided on arrival as well as guest amenities such as soaps, shampoo, flowers and other guest supplies that one would expect in a home of thee caliber. All of these services would be covered as part of PIPS commission.


Full Rental Service: ( Holiday Rentals)

PIPS full rental service includes the following items that are included in the fees charged by PIPS unless otherwise stated (**)

  • Rental home setup advisory
  • Photography and marketing materials
  • Inclusion on PIPS web sites
  • Provision of rates and details to secondary agents where possible
  • Inclusion into PIPS marketing strategies
  • Payment of secondary agent commissions
  • Effective Tax planning for income received
  • Provision of all documentation for legislated requirements **
  • Client selection and vetting
  • Availability management
  • Inquiry management
  • Payment and deposit processing
  • Pre check in inventory
  • Pre check in inspection of the home to ensure guest satisfaction.
  • Advising the owner and effect any repairs required to ensure guest safety and satisfaction**
  • Provision of complimentary supplies and printed material
  • Guest check in
  • Securing deposits for extras, damage and telephones
  • Daily maid cleaning and linen service
  • Guest satisfaction management
  • Per checkout inventory / damage check
  • Collection of renal monies and refunding deposits as applicable.
  • Processing of legislated VAT @ 7%

PIPS standard commission on holiday rentals is 30% +7 %VAT


Agency Referral Service:

For homes that have their own staff and for which the owners will be handling their own availability and service, PIPS will list their property to gain added exposure and enhance their occupancies. The services that PIPS include in this service are as follows

  • Photography and marketing materials
  • Inclusion on PIPS web sites
  • Provision of rates and details to secondary agents where possible
  • Inclusion into PIPS marketing strategies
  • Payment of secondary agent commissions
  • Client selection and vetting
  • Inquiry management
  • Payment and deposit processing

PIPS standard commission for referrals is 10% +7%VAT


Long term rentals:

PIPS provide to Owners services to take care of long-term tenancies. These are handled in very much the same way as rentals anywhere else in the world. The tenant would in most cases pay rent on the home and be expected to pay for any scheduled service such as pools, gardens, satellite TV subscriptions and utilities (water and electricity). Management fees, pest control and insurance costs would normally be born by the Owner

Services for long-term rentals are:

  • Rental home setup advisory
  • Photography and marketing materials
  • Inclusion on PIPS web sites
  • Provision of rates and details to secondary agents where possible
  • Inclusion into PIPS marketing strategies
  • Payment of secondary agent commissions
  • Effective Tax planning for income received
  • Provision of all documentation for legislated requirements **
  • Client selection and vetting
  • Availability management
  • Inquiry management
  • Payment and deposit processing
  • Pre check in inventory
  • Pre check in inspection of the home to ensure guest satisfaction.
  • Advising the owner and effect any repairs required to ensure guest safety and satisfaction**
  • Guest check in
  • Securing deposits for extras, damage and telephones
  • Guest satisfaction management
  • Per checkout inventory / damage check
  • Collection of renal monies and refunding deposits as applicable.
  • Processing of legislated VAT @ 7%

Rental requirements:

Before commencing with the rental of a property PIPS will require the owner to provide the following

  • Inspection of the home
  • Full information on location and facilities
  • Access to the home for photos or provision of photos of a suitable standard
  • Advance notice on periods of intended owner occupation *
  • Inventory of items that would need to be checked *
  • Full instructions on the house should the owner not be available in times of emergency *
  • 1 Full set of keys with one set spare for tenants. *
  • Completion and signing of the PIPS Letting services agreement.
 
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Phuket Property Sale
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